If an event is canceled, no action is required to obtain a refund; we will issue a refund to the original method of payment used at time of purchase, once funds are received from the Event Organizer. Special rules apply to certain kinds of tickets (including transfer tickets and tickets you purchased but then resold). Please see the below FAQs and our Purchase Policy for more information.
RESCHEDULED / POSTPONED EVENTS
If an event is postponed, rescheduled, or moved, your tickets are still valid for the new date and no further action is required. Emails will be sent to ticket holders notifying them of any available refund options for the event. The status of your event, and any options available, can always be found in your online account. If you have tickets to an event promoted by All In One Tickets that has been postponed for more than 60 days—and no rescheduled dates have been announced – a 30-day window for refunds will open at that time.
Please refer to the below FAQs and our Purchase Policy for more information.